1. Tell us who you are and where you are located, and what your requirements are for transcription. We will agree on mutual terms for order to be placed, received, carried out and delivered.
2. Check our rates and bulk discounts. When you receive discounts and special rates, and the order changes to a lesser volume, discounts and rates will be adjusted to suit new order.
3. When universities place their orders they are required to raise a purchase order, order is filled and invoice is sent to accounts. PAY ONLINE with PayPal or credit card, transactions are secure and confidential. We require direct contact with department authorising payments.
4. Send large files via We Transfer, High Tail. For bulk transfer of files DROP BOX. You can also courier flash drives, CDs, and micro cassettes to us in the post.
5. We convert audio to text - Microsoft Word document; the final transcript is professional, well presented, intelligent, and readable.
6. Please send an email with feedback regarding product, service, and delivery provided. Let us know what was of value to you, and how we can improve our service.