Audio Transcription Services Feedback
Trading Hours: Virtually 24/7
"Great thank you! You and your team are amazing! Thank you so much for all your hard work :)"
Ruhina K (USA)
Bestseller in a weekend (Alicia Dunams)
"Hi Lenna,
I have proofed half of the interview and the transcription looks great. Appreciate your attention to detail!"
Cheers,
Angela
"I am a Lawyer based in Brussels, Belgium, doing international work in Europe, the USA and China. I contacted Lenna in 2010, in the evening, requesting urgent work to be carried out to meet a deadline. To which she transcribed some legal documents for me and returned them the same evening, before my flight to another country.
Whenever I am travelling and in the process of finalizing contractual deals that need to be typed or reviewed, it is always reassuring to know that Lenna will be available to help me. She has carried out the following services with precision and promptness: legal transcription services, proofreading, editing and reviewing documents, drafting legal documents (termination notices), secretarial services."
François BEGHIN
Avocat au Barreau de Bruxelles
"I would like to take the time to acknowledge my team of skilled transcriptionist's, who work tirelessly to assist ATS with transcriptions, urgent orders, 24 hour turnarounds of a substantial volume of recordings. Often requiring rearranging their husbands and children, to accommodate! They recently assisted with an order from USA. They came through with commitment, readiness, and execution of the work assigned to them. THANK YOU for your dedication and service."
Lenna K. Millar
Managing Director/Owner (ATS)
"Lenna is the 4th transcriber I have tried during my research process and she has provided me with the most accurate transcription. I have already reviewed the audio file and done my analysis; because it was virtually perfect transcription I was able to concentrate on the content and not on having to correct errors. I am very pleased. Thank you."
Joy Panoho
Management Dept. Massey University
"I would just like to say many thanks for all the work that you put my way during the year Lenna. It is a pleasure to deal with you as you give good instructions and keep in contact."
Carole
"Thank you again for your efficient, prompt work. I really appreciate it and will definitely spread the word."
Luisa Ape-Esera
Auckland University
"I am a student from Waikato University. I used Audio Transcription & Secretarial services several times. All transcripts completed during a short period of time in an effective and efficient manner. I recommend other researchers to use such services in order to save their time and effort."
Student
"I have never had to do any transcribing so I didn't know what to expect when I contacted Lenna on a recommendation from one of her previous happy customers, but I was certainly not expecting an one-hour interviews to be transcribed and returned to me in only few hours from submitting them. Lenna kept surprising me most pleasantly throughout the entire process - by maintaining regular and timely communication with me, paying attention to all the details and understanding and accommodating my specific needs when it came to transcribing all of the interviews for my Master degree research. Thank you, Lenna and the team!"
Andrijana Trajanovska
"Hi Lenna, just as FYI – the assignment you helped me on two months ago, I received feedback that I topped the class for both the assignments, so really happy and I must say I wouldn’t of got it without you. Thanks."
Sam
Kraft Foods, Singapore
"Dear Lenna,
Many thanks for such a great turn around time. I am extremely happy with your service and will let everybody know about you."
All the very best,
David Mould
"Hi Lenna,
Thanks so much for your prompt service. I really appreciate it and the quality to which the documents were produced. I will certainly refer you to other individuals and organizations."
Victoria Hood
"Thank you so much for all your hard work, we have really appreciated your services and would definitely recommend your services to anyone here requiring transcription."
Thanks again,
Anna Dawson
Otago University
"Thank you for your efficiency - I am amazed how quickly you have been transcribing all of the interviews so far and I will, definitely, recommend you to all of my friends who will have a need of transcribing services in the future!"
Andrijana Trajanovska
"Thanks Lenna, very pleased with your prompt service. I’ll be sure to recommend you if I know of anyone else needing transcription services. Cheers
Penny Fairbrother
Research & Contracts Officer
Wellington Institute of Technology
"Hi Lenna
Fantastic work, as always. Much appreciated."
DAVID COOPER
POLICY ADVISOR
Federated Farmers of New Zealand
"Lenna this is awesome. In previous projects I've done this all myself and I know just how time consuming it is, so I'm amazed by your speed - particularly because I'm sure you'll have more than just this project to work on. And your ability to work out who is who... Thanks so much"
Emma Kelly
Auckland University of Technology
"Kia ora Lenna, thanks for a great service."
Andre McLachlan
Pai Ake Solutions Ltd
Hamilton, New Zealand
"AWESOME JOB, THANK YOU SO MUCH TO YOU AND YOUR TEAM!!!!"
Sam
Kraft Foods, Singapore
"Lenna, I just want to tell you how amazing and impressed I was to receive your work. It’s such a big difference to have the line breaks, punctuation and clarity when looking at what needs to happen next. It really helps set the standard for moving forward.
Thank you for that!"
Warm regards,
Zoe Sexton
Business Strategy and Marketing Communications
RECENT FEEDBACK FROM Alicia Dunams International Bestseller in a Weekend, USA
"Thanks for the update Lenna- brilliant job on the transcription and getting it done so quickly! You are definitely a welcomed addition to my success team.
I'm getting great great feedback about the transcripts from the BSIAW attendees, and wanted to commend you on your professionalism.
Excellent. And thank you for the great work. I really mean it- it was a lovely surprise!
I would like to hire you in the future for services, too.
I would like to use your service in the future for writing books.
I have received the transcript. Thank you for your great work.
Thank you so much Lenna. I’m sure that we will do business again in the future."
"Thank you for your work Lenna. Your work was fast, professional and very competitively priced and the transcripts are excellent. It was a pleasure to use your services and I will be sure to keep you in mind for future work and to recommend you to friends and colleagues."
Best wishes,
Fleur Adcock
PhD candidate
Australian National University
"Thanks for all of your hard work Lenna. You have been very prompt and professional, and I have been very impressed with the quality of the transcriptions."
All the best.
Sally
"Thank you very much Lenna
I do have some more to come... You offer a very impressive service!"
Regards, David
"Hi Lenna
You're a legend, your response time exceeded all expectations!"
Regards, David
REGIONAL POLICY ADVISER
Federated Farmers of New Zealand
"Thank you for your brilliant service - will absolutely recommend you to anyone."
Kind regards
Nicola
"Many thanks for being so fast with everything, it’s a huge thing for me as this project involves a very tight time frame and I’m fitting it in around lots of other things. I’ll contact you again next time and will also recommend you to people."
Dr Trisha Dunleavy
School of English, Film, Theatre & Media Studies
University of Victoria
"Thanks so much for this Lenna – you have done an amazing job!
I really appreciate your fast turn around on these."
Sally
University of Auckland
"Hi Lenna, Thank you for your work. I appreciate your service and professionalism. Looking forward to calling on your services in the future."
Dr Tane A Taylor
"Dear Lenna, thanks so much for getting this done so perfectly. I appreciate it very much.
I’ll certainly be in touch with some new interviews in to the future. Thanks again for all your work.
Very best wishes,
Trisha
"Hello Lenna,
Please accept my most sincere thanks and appreciation for all help. It was a good experience working with you. I wish you all the best and good luck with your business."
Kind Regards,
Jehan
"Hi Lenna,
I would like to take this opportunity to express my heartfelt thanks to you for transcribing my interviews in a timely fashion.
I never thought I can get all the transcripts so quickly, especially during the Christmas time.
Once again, thank you very much for your help and wishing you and your family safe and happy holidays, and a very healthy and prosperous New Year."
Thanks and Regards,
Michelle
"Hi Lenna
I appreciate how difficult it is to distinguish between the voices and to 'get' some of the jargon words that don't quite sound right in context - so given all this the quality was extremely good. It was much easier for me to go through and make any changes and to fill in words where you'd left the time-codes when I could see and hear the context of the discussion. So overall, very impressed. Thank you."
Kari
Langley Twigg
"This is much appreciated!! You have done an excellent job for such difficult audio and I really do appreciate it."
NS
"Thank you very much for such a great service."
Regards
Fionna
"Kia ora Lenna
Both transcripts look great... thanks for your speedy work."
Jesse Pirini
Victoria University of Wellington.
"As a university student I have found your service to be excellent. I sent Lenna several hours of interviews and received the transcripts back extremely quickly.The transcripts are accurate and professionally done and I would not hesitate in recommending you to others'"
Waikato University Masters Student
"Many thanks for your quick and friendly service."
Best Wishes
Raewyn
"A friend of mine in the US recommended finding such a service online and I was pleased to find someone local. Lenna of ATS demonstrated good communication from day one, resulting in a very fast turnaround of several hours of audio from Hypnosis training sessions. I was pleasantly surprised to see such accurate transcripts, especially given the specialist subject matter. If you have considered transcribing any of your audio and video files for documentation of any kind, I wouldn't hesitate in recommending ATS. I will also be recommending them worldwide as I have found the rates to be internationally competitive. I'll definitely be using this service again myself. It's a no-brainer!"
Reg Blackwood, Hypnotist and Trainer
"I have found your service to be excellent. I sent 11 interviews and received the transcripts back, for all of them, less than one week of sending them to you which is superb! Not only have you provided a quick turnaround of the interviews but the transcripts are professionally done and are a clear and accurate record of the audio recordings.
There was quite a bit of Maori language in the audio and this has been transcribed correctly in all of the interviews. You have kept me informed throughout the whole process and when unsure sought my direction which I appreciate. I really appreciate the top quality service that you have provided for such a reasonable price. At all times I felt that you were trustworthy and would treat the material that I sent through as confidential.
I am so grateful that you have assisted me with this work and taken a burden off me in such a busy and stressful time. Thank you, I wouldn't hesitate to recommend you to my colleagues and other students."
Nga mihi mahana ki a koe Lenna
Naomi Simmonds
PhD Candidate
Geography Programme
Te Whare Wananga o Waikato/ The University of Waikato
"Thanks very much for your prompt return of the transcript. It's great."
Regards
Fionna
Hello Lenna
"Thank you very much for your prompt service."
Regards
Mike Merrick
Hi Lenna,
"Thank you so much for your quick and professional service. I can hardly believe that within a day of deciding to transcribe the interview I had a full transcript in my hands! Thank you also for being able to provide a competitive service (especially for students) and being flexible on the cost estimate. I wouldn't dream of using any other service in the future"
John
Masters Student
University of Otago
"Outstanding stuff... super fast... thank you."
Perry Rush
"Brilliant thanks a lot Lenna. We will certainly be using your services in the future. You have been a fantastic service to us. Thanks a lot."
Sonya Cameron
Otago University
"Thanks very much for all your help. Your transcripts are being used very effectively for the current book chapter. Thanks also for doing them so quickly. Your work is very much appreciated."
Senior Lecturer
Victoria University
"Lenna is simply brilliant. The fastest, most reliable and without a doubt most accurate transcription service that I have ever used. Don’t waste time or money elsewhere like I did … start with the best in the business."
Tom Poland
Marketing Strategist
"Very prompt and accurate transcribing"
Anonymous
"Thank you so much, really appreciate your work! I'm going to have much more work in the future, and I'm more than happy to send it your way :-)"
David Buckingham
Defeat Bullies in the Workplace
"Thank you very much for your excellent work, Lenna. We very much appreciate your attention to detail, your swift turnaround, and your accuracy. Your service is much appreciated by our project."
Nicky Hay, Project Co-ordinator MInT Study
Dept of Human Nutrition, University of Otago.
"Thank you for the service you have provided it has been greatly appreciated."
Huia NZ Ltd
"Your work is stunning and you are prompt and professional. I am happy to recommend you."
Sarah Te One (PhD)
School of Policy and Implementation
Victoria University College of Education
"Thanks again for the excellent work. With kind regards."
Harry
"Thank you very much for the interview! Your excellent service is, as always, very much appreciated!"
Riette Ferreira
School of Music
University of Auckland
"Lenna is intelligent, intuitive, and always thinks outside-the-box. She is also creative, resourceful, sociable, and always ready to assist in any way she can. She recently transcribed a conference call for me, and did an excellent job. I highly recommend Lenna and her company."
Marleen Graham
"Lenna, thank you very much for your work. It is much appreciated. I will definitely contact you in the future for this project and if I succeed to become a professor, many more. Best,
Lance Smith
SGL Group - The Carbon Company
"Lenna K. Millar is an independent contractor who did some transcription work for me and she has now become a dear friend. I have found her work to be of high quality and very professional. She was prompt in meeting her deadlines and she aims to please her clients."
The Queen of the Empowered Soul
"Lenna was fast and thorough in her transcription of my interviews. Her communication skills are fantastic and I was regularly kept up to date with progress. Lenna was also very flexible and was able to accommodate my needs despite the difficult time frames. I would definitely use Lenna again."
Liesje Donkin
Atlantis Health Care
"I have had the pleasure of working with Lenna who has produced a very high quality output, and given work in hand a very fast turnaround. I have no hesitation in recommending Lenna to anyone wishing their transcription done in a professional and timely manner."
Marie Ribeiro
Confidential Transcriptions Ltd
“We had Lenna convert 2 interviews, which for various reasons were quite hard. Lenna provided a great service and the communication throughout the process was top notch."
Shaun Garrity
Australian Motorsport News and Podcast
"Lenna is an extraordinary transcriptionist. Not only is her work flawless, she is also capable of handling regional accents with ease. She is from New Zealand, but worked on audio files transcribing a panel of people with accents ranging from the deep South, Midwestern and Northeastern regions of the United States with nearly 98% accuracy. She takes great pride in her work and is incredibly fast. I sent her a large batch of files to work on and they were returned within 24-48 hours. She has reasonable rates (considering her speed and accuracy she could charge more) that are flexible as well. I highly recommend her services, not only as an end-client but also as a team member for fellow transcriptionists who have overflow work and need additional help."
Cheryl Henderson-Khalid
KAFE LLC
"Lenna is incredibly flexible, fast and understanding. I had a very close deadline and an overload of work, Lenna helped out immediately, taking into account both my budget and time frame. The work Lenna did was of excellent quality and Lenna was great to communicate with all throughout the process. I definitely recommend Lenna's services to everybody!"
Maria
Victoria University
"At Anuko we build beautiful websites, however, sometimes we struggle to find people to check our clients' writing style, grammar and typos. Lenna (ATS) reviewed and edited the text for our website and got it back to us in a timely manner. Regards and thanks for the very thorough editing job done for us. I am very pleased with the fast turnaround, really appreciate the timeliness of your proofreading services. We will surely continue to use your service and recommend it to others."
Inga Clemens
Anuko
"I would absolutely recommend this service, professional and efficient communication and an amazing turnaround time on transcripts, wonderful job thank you:). Kind regards.
Shahper Vodanovich
University of Auckland
“Lenna has recently transcribed a difficult and long file for me. I was impressed with the quality of her work and that she returned the transcript to me way before the due date. I look forward to working with Lenna again."
Trina Jones
Purple Giraffe Transcription Online
“Far out, you’re ploughing through the cassettes!! Thanks for all your hard work and constant updates aye, really appreciate it. I’m very grateful for all the work you’re putting in and respect the high standard of work ethic you have.”
Evan Tan
PhD Student
University of Otago
"I contacted Lenna (and the team) regarding a quote for transcription of 21 files last month. From the word go, her phone manner was personable and follow-up in the initial quoting stage was very prompt and thorough - and she was offering a competitive special for that month. Once we had started transcriptions she was very open, honest, and professional in her communication, not to mention extremely prompt. She delivered all transcripts on time and to the quality expected and discussed. I was very happy with her service and recommend for others to use ATS. I will be in touch should I require further transcriptions."
Aimee Porteners
Formway Design
"Has been great getting the transcripts from Lenna, very prompt reply to enquiry and a quick turn around to get the interview transcribed. Great work as well on the transcription, perfectly done and well laid out."
Matthew
Victoria University Student
"Thanks Lenna - a 3 hour turn around was absolutely wonderful! Accurate transcription, and a link (Sendshack) on your ‘Links’ page was really useful for sending you my too large file. Many thanks again.
Amelia
Victoria University of Wellington
Graduate student
"I am very impressed with the turnaround speed and professionalism that I have experienced using Lenna to transcribe interviews. She went above and beyond in assisting me with my requirements and provided excellent communication throughout. She was extremely helpful and made a stressful situation easier for me. I would not hesitate to recommend her services to others. A great job :-)"
Api Waru
Extramural MMgt Student
Invercargill
"Thank you very much for your fast and accurate transcription of my work. I would have no hesitation in recommending your transcription services, and wish you every success in your business"
Aisha
School of Business
University of Otago
"Hi Lenna, thank you very much for your speedy and excellent job. I have other interviews. All files, once finished will be offered to you again. I appreciate your professional expertise and will introduce you to my colleague students"
Andrew
Massey University
"It has been an absolute pleasure to work with Lenna. She has done a professional job, delivered files sooner than expected, communicated well with me and was flexible with all aspects of the job. I am very pleased with the outcome of this assignment and would happily recommend this service."
Riette Ferreira
School of Music
University of Auckland
"I really appreciate what you have done with my multiple interviewees in one transcript – very professional, no fuss. Be sure that I will promote your business where I can and I will certainly contact you for any on-going work for myself."
Joy Panoho
PhD Candidate
Management Dept. Massey University
"Lenna, I have checked the transcript and it is clear and accurate work, well laid out and in a format which was very easy and convenient to edit. Your service was very accessible and your email communication was prompt and timely. In all, yours was a very professional service, with great collaboration, which made this project straightforward, and the material presented in a way which will contribute to the production of this year’s Framework annual report." Yours sincerely,
Sheldon Brown
Consumer Marketing & Promotions Leader
Framework
"I recently engaged Lenna to transcribe five interviews for me and was very impressed by the transcripts she sent to me: she followed my instructions to the letter, the transcripts were extremely accurate to the recordings and all were delivered by the deadline specified. Lenna is a person who takes pride in her work and in providing excellent customer service. I would recommend Audio Transcription Services to all without hesitation!"
Melissa Harsant
CAPITAL Transcription
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